以结果为起点Start from the outcome
启动前与您共同定义可度量的运营指标,例如处理时长、准确率、人工投入或单次成本,并记录基线。Before we build, we agree with you on measurable operating metrics — handling time, accuracy, manual effort or cost per task — and record the baseline.
以前线部署工程(FDE)模式交付Forward Deployed Engineering (FDE)
前线部署工程师(FDE)与您的团队并肩工作:从企业知识库、智能体(AI Agent)到系统集成与私有化部署,交付真正投入生产的系统,并按约定的业务指标验收。 Forward deployed engineers work side by side with your team — from knowledge bases and AI agents to systems integration and self-hosted deployment — delivering systems that run in production, accepted against business metrics you agree on up front.
演示对话,所示数据均为虚构。Illustrative conversation; all data shown is fictional.
交付理念Our approach
不少 AI 试点止步于演示:数据无法接入真实业务系统,效果缺少统一的衡量标准,上线后也无人持续运营。我们从项目启动之初就按生产标准构建,让每一步都有可度量的依据。Many AI pilots stall at the demo: the data never reaches real systems, no one agrees on what “good” looks like, and no one runs the system after launch. We build to production standards from day one, so every step rests on something you can measure.
启动前与您共同定义可度量的运营指标,例如处理时长、准确率、人工投入或单次成本,并记录基线。Before we build, we agree with you on measurable operating metrics — handling time, accuracy, manual effort or cost per task — and record the baseline.
评测、权限、系统集成、监控与回滚,从原型阶段起就按生产标准设计。Evals, permissions, systems integration, monitoring and rollback — designed to production standards from the first prototype.
移交源代码、评测集与运行手册,培训您的团队,并协助建立 AI 卓越中心(CoE)。We hand over source code, eval sets and runbooks, train your team, and help you set up an AI Center of Excellence (CoE).
解决方案能力Capabilities
六类能力覆盖大模型应用从规划到运营的每个环节:可以整体交付,也可以按需组合,与您已有的平台和团队协同。Six practices cover every stage of an LLM application, from planning to operations. Engage them end to end, or combine them with the platforms and teams you already have.
盘点数据、系统与组织基础,筛选值得优先推进的场景,测算投资回报,并制定分阶段路线图。We assess your data, systems and organization, shortlist the use cases worth funding, model the return, and lay out a phased roadmap.
构建能检索知识、调用工具并完成多步任务的智能体,通过 API 与 MCP 接入 ERP、CRM、OA 等业务系统。We build agents that retrieve knowledge, call tools and complete multi-step tasks, connected to your ERP, CRM and office systems through APIs and MCP.
以提示词与上下文工程、微调与后训练提升效果,以蒸馏与量化降低成本;评测集贯穿始终,衡量每一次改进。Prompt and context engineering, fine-tuning and post-training raise quality; distillation and quantization lower cost. Eval sets measure every change along the way.
在您的机房、专有云或混合云中部署模型与应用,并按首词元时延、吞吐与成本优化推理服务。Models and applications deployed in your data center, a dedicated cloud or a hybrid setup, with inference tuned for time to first token, throughput and cost.
从输入输出护栏到权限审计,安全要求在设计阶段就内置于系统;我们也会协助完成上线所需的合规工作。From input and output guardrails to access audits, security is designed into the system from the start — and we help with the compliance work a launch requires.
上线后持续评测、监控与优化:每次变更先过质量门禁,词元(Token)用量与成本清晰可控。After launch we keep evaluating, monitoring and improving. Every change passes a quality gate, and token usage and cost stay visible and under control.
应用场景Use cases
以下按业务职能整理了常见的切入场景。任何一个场景,都可以从一次基于您真实数据的联合创新工作坊开始。Common starting points, grouped by function. Any of them can begin with a co-innovation workshop on your own data.
结合知识库与订单系统自动应答;复杂问题转人工时,自动生成会话摘要与建议回复。Answers routine requests from the knowledge base and order system, and hands complex cases to human agents with a summary and a suggested reply.
对通话与在线会话全量质检,识别违规话术、情绪风险与服务改进点,替代人工抽检。Reviews every call and chat for non-compliant scripts, sentiment risk and coaching points — instead of manual sampling.
按品牌规范批量生成多渠道文案与素材,内置审核流程与生成内容标识。Generates on-brand copy and assets for every channel at scale, with review and AI-content labeling built in.
自动整理客户画像与会议纪要,生成跟进计划和方案初稿,并回写 CRM。Builds account briefs and meeting notes, drafts follow-ups and proposals, and writes back to the CRM.
私有化部署的代码补全、评审与测试生成,基于内部代码库检索,代码不出内网。Self-hosted code completion, review and test generation grounded in your repositories — code never leaves your network.
聚合日志、指标与告警,自动定位根因,生成处置建议与变更记录。Correlates logs, metrics and alerts to find root causes, then drafts remediation steps and change records.
抽取关键条款,标注风险与偏离项,生成审查意见初稿,经法务复核后定稿。Extracts key clauses, flags risks and deviations, and drafts review comments for legal to finalize.
识别发票与单据,对照报销制度自动审核,异常单据附理由转人工处理。Reads invoices and receipts, checks them against policy, and routes exceptions to a reviewer with reasons.
抽取财务报表关键数据,计算同比与环比变化,生成附原文出处的分析摘要。Extracts key figures from financial statements, computes year-over-year and sequential changes, and writes a summary that cites its sources.
按岗位要求解析与筛选简历,生成面试问题与评估表;录用决定始终由招聘团队作出。Parses and screens résumés against the job requirements and drafts interview questions and scorecards — hiring decisions stay with your team.
结合人事制度与 HR 系统数据,按员工身份回答假期、薪酬与福利问题,并可直接发起申请。Answers leave, payroll and benefits questions from HR policy and system data, scoped to each employee — and can file the request for them.
调用 ERP、MES 等系统工具,自动完成库存核查、排产评估与交付确认。Calls ERP and MES tools to check inventory, assess schedules and confirm delivery dates.
结合设备手册、维修记录与实时告警,给出排障步骤与备件建议。Combines manuals, repair history and live alarms into step-by-step fixes and spare-part suggestions.
用自然语言查询经营数据,自动生成图表,并对指标异动做归因分析。Ask business questions in plain language and get charts plus root-cause analysis of metric changes.
定时汇总多个系统的经营数据,生成图表、异动说明与下周关注事项,经负责人确认后发布。Pulls figures from multiple systems on a schedule and drafts charts, variance notes and next week's priorities — published once the owner signs off.
连接文档、制度与业务系统,按权限回答问题,每个答案都可追溯到原文。Connects documents, policies and systems to answer within each user's permissions — every answer cites its source.
多源检索并交叉核验,生成结构化研究报告与图表,每个结论都标注来源。Searches across sources, cross-checks what it finds, and produces a structured report with charts — every finding linked to its source.
转写会议录音,生成结构化纪要,提取行动项与负责人,并同步到任务系统。Transcribes the recording, writes structured minutes, pulls out action items and owners, and syncs them to your task tracker.
行业方案Industries
我们按行业梳理典型场景、常见数据来源与合规要求,帮助您更快确定起点。We map typical use cases, common data sources and compliance requirements industry by industry, so you can choose a starting point sooner.
银行 · 证券 · 保险Banking, securities and insurance
政务服务 · 城市治理 · 公共事业Public services, city management and utilities
离散制造 · 流程制造Discrete and process manufacturing
发电 · 电网 · 油气Power generation, grid, oil and gas
医院 · 医药 · 医疗器械Hospitals, pharma and medical devices
零售 · 电商 · 消费品牌Retail, e-commerce and consumer brands
整车 · 零部件 · 出行服务Automakers, suppliers and mobility services
移动 · 宽带 · 政企业务Mobile, broadband and enterprise services
高校 · 职业教育 · 教育科技Universities, vocational schools and edtech
前线部署工程(FDE)Forward Deployed Engineering
前线部署工程师(Forward Deployed Engineer,FDE)兼具软件工程能力与大模型应用经验。他们进入您的业务一线,观察真实流程,与领域专家共同构建,直到系统在生产环境中稳定运行,并对约定的业务指标负责。Forward deployed engineers (FDEs) are software engineers with hands-on experience building on large models. They work on your front line, observe the real workflow and build alongside your domain experts until the system runs reliably in production — accountable for the business metrics you agreed on.
进度可检验,投入可控制:每个阶段结束时,由书面的通过标准决定是否进入下一步。Progress you can verify and spend you can control: at the end of each stage, written exit criteria decide whether to move on.
访谈与流程走查,用价值—可行性矩阵排定场景优先级。Interviews and process walkthroughs; a value–feasibility matrix ranks the candidates.
用您的真实数据构建原型,建立评测集与效果基线。Build a prototype on your real data and set up the eval set and quality baseline.
在一个部门或区域接入真实系统与权限,灰度运行。Connect real systems and permissions in one team or region, and roll out gradually.
通过上线门禁后正式投产,再把验证过的方案复制到更多部门。Go live once the launch gates are cleared, then roll the proven solution out to more teams.
回归评测、坏例闭环、词元成本治理与模型升级。Regression evals, error analysis, token cost governance and model upgrades.
周期为典型参考,实际周期取决于场景复杂度以及数据与系统接口的就绪程度。Durations are typical; actual timelines depend on scope and on how ready your data and system interfaces are.
FDE 与传统项目外包FDE vs. traditional outsourcing
外包按需求说明书交付功能;FDE 对业务结果负责,并在过程中把能力留在您的团队。Outsourcing delivers features to a spec. FDE is accountable for business results — and leaves the capability with your team.
| 对比项Aspect | 传统项目外包Traditional outsourcing | 前线部署工程(FDE)Forward deployed engineering |
|---|---|---|
| 交付目标Goal | 按需求说明书交付功能Features delivered to a spec | 达成约定的业务指标Agreed business metrics achieved |
| 团队形态Team | 供应商团队按需求开发,与业务一线距离较远A vendor team builds to requirements, far from the front line | 工程师嵌入业务一线,与领域专家组成联合团队Engineers embedded on the front line, in one team with your domain experts |
| 应对不确定性Handling uncertainty | 范围变化需走变更流程,调整周期较长Scope changes go through change requests and take time | 短周期迭代,由评测集与基线数据决定方向Short iterations; eval sets and baseline data set the direction |
| 交付物Deliverables | 系统与项目文档A system and project documents | 生产系统,以及源代码、评测集、运行手册与监控看板A production system, plus source code, eval sets, runbooks and dashboards |
| 上线之后After launch | 验收即结项,运维通常另行采购Sign-off ends the project; operations are usually bought separately | 持续评测与运营,按季度复盘价值,并把能力移交给您的团队Continuous evals and operations, quarterly value reviews, and capability handed to your team |
FDE 尤其适合以下几类问题:FDE is built for problems like these:
以下条件就绪,项目推进会更顺利:Projects move faster when these are in place:
技术架构Architecture
采用模型无关(Model-agnostic)架构,适配已备案的国产大模型与主流开源模型,可在您的环境内私有化部署。模型更新换代时,应用与数据层无需重建。A model-agnostic architecture works with domestic models that have completed generative-AI filing and with leading open-source models, and can run self-hosted in your environment. When models change, your applications and data layer don't have to be rebuilt.
安全与合规Security & compliance
数据存放在哪里、谁可以访问、智能体能做什么——每一项都可配置、可审计。Where your data lives, who can see it and what each agent may do — every part is configurable and auditable.
支持私有化部署。数据不出域,指以下三点均在您的环境内完成:Deploy self-hosted and your data stays in your domain — all three of these happen inside your environment:
对接企业统一身份认证,沿用您现有的组织架构与系统权限。Plugs into your identity provider and inherits the org structure and permissions you already manage.
为每个智能体单独设定能读取的数据、能调用的工具和能执行的操作。Each agent gets its own scope: the data it can read, the tools it can call and the actions it can take.
按国内监管要求设计交付流程,协助您完成上线前的合规工作。Delivery follows Chinese regulatory requirements, and we help with the compliance work before launch.
合作模式Engagement models
可以从一次工作坊或一个 PoC 开始,验证价值后再扩大投入。每个阶段都有明确的交付物与通过标准。Begin with a workshop or a single PoC, and invest more once the value is proven. Every stage has clear deliverables and exit criteria.
探索Explore
1–5 天1–5 days
验证Validate
2–4 周2–4 weeks
交付Deliver
按里程碑与业务指标验收Accepted by milestone and business metric
运营Operate
按约定的服务等级(SLA)提供Delivered under an agreed SLA
周期为典型参考;具体范围、周期与费用以双方确认的工作说明书(SOW)为准。Durations are typical. Final scope, timeline and fees are set in a mutually agreed statement of work (SOW).
常见问题FAQ
传统外包通常按需求说明书交付功能,验收即结项。FDE 以约定的业务指标为目标:工程师嵌入您的团队,用评测集和基线数据驱动迭代,上线后持续运营,并把源代码、评测集和运行手册移交给您。它不是人力外包,而是对结果负责的工程团队。
Outsourcing usually delivers features against a spec and ends at sign-off. FDE works toward agreed business metrics: engineers embed with your team, let eval sets and baseline data drive each iteration, keep operating after launch, and hand over the source code, eval sets and runbooks. It isn't staff augmentation — it's an engineering team accountable for results.
默认不会。您的数据仅用于为您构建和运行系统;如需使用您的数据微调专属模型,我们会事先取得您的书面授权。采用私有化部署时,数据的存储、推理与流转均在您的环境内完成。
Not by default. Your data is used only to build and run your system, and we ask for your written approval before fine-tuning a dedicated model on it. With self-hosted deployment, storage, inference and data flows all stay inside your environment.
架构与模型无关(Model-agnostic)。我们适配已备案的国产大模型与主流开源模型(如 DeepSeek、Qwen、GLM 系列),按每个场景的效果、时延与成本评测选型,并支持多模型路由。更换或升级模型时,应用层无需重写。
The architecture is model-agnostic. We work with domestic models that have completed generative-AI filing and with leading open-source models (such as the DeepSeek, Qwen and GLM families), choose by measured quality, latency and cost for each use case, and route across models where that helps. Swapping or upgrading a model doesn't mean rewriting the application.
典型路径为:场景评估 1–2 周,共创验证(PoC)2–4 周,试点上线(MVP)6–12 周。影响周期的主要因素是数据与系统接口的就绪程度;场景评估结束时,我们会给出具体的计划与里程碑。
A typical path is 1–2 weeks to discover, 2–4 weeks to prove (PoC) and 6–12 weeks to pilot (MVP). The biggest variable is how ready your data and system interfaces are; you get a concrete plan and milestones at the end of discovery.
取决于模型规模与并发量。7B–14B 级模型,通常一台 GPU 服务器即可支撑部门级应用;更大的模型或更高的并发需要多卡或多机部署。我们会根据评测与压测结果给出配置建议,所需算力也可以由 Branpont 智算基础设施提供;GPU 型号、数量与可用区域(境内 / 境外)以实际供应及出口管制政策为准。
It depends on model size and load. A 7B–14B model can usually serve a department-level application from a single GPU server; larger models or heavier traffic need multiple GPUs or nodes. We size the hardware from eval and load-test results, and the compute can also come from Branpont AI Infrastructure. GPU models, quantities and regions (mainland China or international) depend on actual supply and export-control policy.
启动时先记录基线、约定目标值,再以“基线 → 结果”的方式衡量,例如处理时长、问题解决率、准确率、人工投入或单次成本。技术指标(如评测集准确率、首词元时延)作为每次发布的门禁,业务指标用于验收与季度复盘。
We record a baseline and agree on targets before we start, then measure baseline against result — handling time, resolution rate, accuracy, manual effort or cost per task. Technical metrics such as eval-set accuracy and time to first token gate every release; business metrics drive acceptance and quarterly reviews.
告诉我们您希望改进的业务环节,解决方案架构师将与您联系,并建议从联合创新工作坊或 PoC 开始。Tell us which workflow you want to improve. A solutions architect will get in touch and suggest whether to start with a workshop or a PoC.
或直接发送邮件至Or email contact@branpont.com